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Allied Exterior - Inside Sales Consultant

Are you a sales professional who can drive new business?
If you enjoy building relationships, talking to people and closing the deal, this may be the job for you!
As an Inside Sales Consultant, you will develop and maintain face-to-face relationships with customers by promoting products, providing day-to-assistance and generating sales for a building materials industry leader. From customers to contractors, you play an important role in recommending roofing materials and tools for projects of all sizes.
Job Description
Receive and process requests directly from customers (via telephone, fax and mail) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations
Plan and implement telemarketing and prospecting objectives
Quickly and smoothly resolve customer complaints and problems
Engage in specialty purchasing (when applicable)
Coordinate delivery and/or pick up of customer orders with operations teams
Provide support to Outside Sales force (also serve as a backup)
Generate price quotations in a timely manner
Responsible for adhering to policies of the customer financial services
Maintain accurate and up-to-date "open order" files in computer system
Maintain adequate supply of product samples and literature
Adhere to pricing guidelines established by Branch Manager
Review all orders to forecast additional customer needs
Interact with sister branches when necessary on inventory issues and deliveries
Work with Replenishers to achieve the best product line
Handle cash reconciliation of register tape and Trend reporting documents
Maintain adequate stock of Tool Rack items with accurate pricing
Maintain adequate product stock at branch location
Responsible for setup and maintenance of store displays
Sustain a working technical knowledge of all available Allied products
Review job plans and bidding documents for Taper quotes and developing project summaries for Outside Sales personnel
Perform other duties as assigned
Requirements
Previous front-line customer service experience
Previous sales experience (building products industry preferred)
Must be able to communicate and follow-up with co-workers, customers and vendors
Must be able to learn and retain vast amounts of product information
Preferences
Experience in a team-based environment



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